Study Guide & Preview Questions:
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When you feel yourself getting angry or frustrated, what is your first reaction?
Options: I lash out or find someone to blame., I try to ignore the feeling and hope it goes away., I pause to identify exactly what I'm feeling and why.
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A colleague gives you some critical feedback on your work. How do you respond?
Options: I listen to understand their point of view, even if it's uncomfortable., I feel defensive and immediately start pointing out their flaws., I agree on the outside to avoid conflict, but secretly resent it.
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You face a major setback on a project you care about. What is your mindset?
Options: I feel like giving up; it probably wasn't going to work anyway., I see it as a learning opportunity and start thinking about a new approach., I get frustrated and blame the circumstances or other people.
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A friend is telling you about a personal problem. You are most likely to...
Options: Immediately jump in to offer solutions and tell them what to do., Listen patiently and try to understand how the situation feels for them., Feel awkward and try to change the subject to something more positive.
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When you have to deliver bad news, you typically...
Options: Are direct and clear, but also considerate of the other person's feelings., Avoid the conversation for as long as possible., Deliver the news bluntly without thinking about the emotional impact.
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During a team discussion, a disagreement arises. What role do you usually play?
Options: I argue my point forcefully to make sure we do it my way., I try to find a middle ground and help others see different perspectives., I stay quiet to avoid getting involved in the conflict.
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How good are you at reading non-verbal cues (body language, tone of voice)?
Options: I'm very perceptive and often notice how someone is really feeling., I tend to focus only on the words people say., I sometimes notice, but I often misinterpret people's intentions.
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You've made a promise to someone, but fulfilling it is now very inconvenient. You...
Options: Look for an excuse to get out of it., Keep your word, as your commitment is important., Do it, but complain about it the whole time.
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When you set a long-term goal for yourself, you...
Options: Stay motivated and consistently work towards it, even when it's difficult., Start with a lot of excitement but lose interest after a week or two., Get overwhelmed by the size of the goal and procrastinate.
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How do you view your own strengths and weaknesses?
Options: I mostly focus on my strengths and don't think much about my weaknesses., I have a realistic understanding of both my strengths and my areas for improvement., I am often very critical of myself and focus mainly on my weaknesses.